Special Projects

Mission Control NOC and HelpDesk also supports our MSP clients’ IT consulting and large-scale technology projects.

We can help you stay on time and on budget with your customers’ IT designs, installations, and optimizations.

We go above and beyond NOC and HelpDesk support for your clients:

  • Cloud migrations and virtualizations
  • WiFi network designs and architecture
  • Hardware & software lifecycle planning
  • Data backup & disaster recovery schemes
  • Penetration testing and vulnerability assessments

Do you ever have NOC or helpdesk customers ask for your assistance with an automated data migration, or a switch to a VoIP phone system, or an upgrade to the latest Microsoft Server technology — but you lack the resources to do the job with in-house staff or within their allotted timeframes?

Mission Control’s Special Projects capabilities ensure you’ll never again miss out on the opportunity to please your clients. Send us your overflow customer requests for new designs, updates, upgrades, and consulting inquiries, and our expert technicians will handle the extra load with utmost care.

Are you struggling with an overflow of calls or after-hours requests?

Chat with a Mission Control engineer to see how we can provide affordable, reliable NOC and helpdesk relief.

Schedule a FREE Consultation

  • NOC

    We never outsource, we never quit. We simply help you manage your NOC customers’ computer and telecom networks and guarantee you meet their SLAs.

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  • HelpDesk

    Mission Control will help ensure your helpdesk runs like a well-oiled machine — morning, noon, and night — for every client support request you receive.

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  • SOC

    Security as a Service is something many MSPs should be offering today and having your NOC and SOC both managed by Mission Control gives you that extra confidence level that you and your clients are looking for.

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  • IT Dispatch

    The Answering Service replacement for MSPs.  Not only are all inbound calls and chats answered properly by skilled professionals, we then make a fully detailed ticket in your PSA and then notify your team about their next steps.

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